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Telephone & Utilities
Telephone
- The area code for the Austin area is 512
- Local telephone service in Austin is provided primarily by these three companies, Grande Communications, SBC and Time Warner. Various other companies all listed in the first few pages of the Austin telephone book also offer local service.
- Copies of Austin telephone books may be obtained by calling the Austin Chamber of Commerce Store ($20 to cover postage and handling) or contact Southwestern Bell (mailing costs vary) by calling 1-800-SWB-BOOK
Residential Natural Gas
Information concerning service and rates may be obtained from Texas Gas Service, P.O. Box 1268, Austin, TX 78785; 512-477-5852 or 800-700-2443.
Electric, Water and Wastewater, and Garbage Collection
Residence within the City of Austin service area, receive a consolidated, monthly billing summary, itemizing their use of each service.
- For information concerning electric services and rates, contact: Austin Energy, 721 Barton Springs Road, 78704; 512-322-6300.
- For information on water and wastewater service, contact Water and Wastewater Utility, City of Austin, P.O. Box 1088, 78767-8859; 512-322-0101.
- Garbage collection information may be obtained from the Solid Waste Services Division, Transportation and Public Services Department, City of Austin, P.O. Box 1088, 78767-8844; 512-472-0500.
- Private companies handle these services outside the city. Ask your leasing agent or realtor for information about the utility companies servicing your location.
Outside the city these services are available from other providers.
Cable Television/Satellite Service
What would relocation be without having to relearn the channel numbers of your favorite television stations? To help you come to grips with the burgeoning cable and satellite services that may come streaming into your tube, here is a list of service providers.
|
Company |
Service
area |
Cable
television |
Satellite
service |
Contact
number |
|
Time Warner Cable |
Austin, Round Rock,
Taylor, Hutto,
Granada Hills,
Lago Vista,
Buda |
Yes |
No |
512-485-5555 |
|
Futuristic Cablevision, Inc. |
Lago Vista, Leander |
Yes |
No |
512-267-3126 |
|
Grande Communications |
Austin, San Marcos, Round Rock |
Yes |
No |
512-220-4880
|
|
Heartland Cablevision |
Counties of Travis, Williamson, Burnet, Blanco, Hays, Bastrop, Lockhart |
Yes |
Yes |
800-880-0292 |
|
DirectTV |
Austin area |
No |
Yes |
512-445-4449 |
|
Cox Communications of Pflugerville |
Pflugerville, Leander |
No |
Yes |
512-930-3085 |
|
Cox Communications Williamson County |
Williamson County
(Georgetown,
Leander,
Pflugerville) |
Yes |
No |
512-869-1505 |
Internet Service Providers
In May 2002, Yahoo! Internet Life named Austin as the third most wired city in the U.S., behind San Francisco and San Jose. According to the study, Austin ties with San Jose for the highest percentage of Internet use from home. Here is a list of some of the Internet service providers in the Austin area.
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