By the Kent Redding Group
AUSTIN, TX. – This week, another unique attraction was added to the Austin landscape; a Carvana used car vending machine.
Located at 6014 S. I–35 near Stassney Lane in Austin, the Carvana used car vending machine will offer consumers a unique way to have used cars delivered to them after they purchase them.
The “vending machine” is, in reality, a five-story building with multiple bays for storing cars; once a consumer puts a coin into the “machine”, their choice will be delivered to them in much the fashion as a traditional vending machine.
The machines are a visible brick-and-mortar extension to a much broader online business. Carvana customers don't have to pick up their new purchases at the vending machines; they can also have the cars delivered directly to their doors.
Carvana now has facilities throughout the U.S. that enable it to offer free, next-day delivery to local residents in nearly two dozen markets, including Austin, Atlanta, Dallas, Pittsburgh, and Washington D.C.
The vending machine "serves as a metaphor for Carvana's business principles: easy and efficient, with the customer in complete control," CEO and founder Ernie Garcia told Fortune in an interview in late 2015.
Carvana opened a vending machine in Austin due to demand for its services in that market, Garcia said in a statement Tuesday.
Once customers take possession of their vehicles—whether it's delivered or picked up at the vending machines— they can begin a seven-day test ownership period. The vehicles undergo a 150-point inspection and come with a seven-day test drive and a 100-day or 4,189-mile bumper-to-bumper warranty. Carvana also touts a "no questions asked" return policy.
The company says it will subsidize $200 in airfare and arrange transportation for customers who live at least 100 miles outside of Austin and want to pick up their cars at the vending machines.
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